SALES TIPS : Dealing with Unfriendly Customers

Against the people who gave us the order and treat us friendly, we all can be kind, friendly and enthusiastic. But what if we have to deal with grumpy or with unfriendly people?


If you can not resolve it, then your value as a seller will be priced lower by companies that hire you. Because your value was determined from the skills of how you are dealing with people, in a professional and effective ways, including with unfriendly customers.

Here are the tips on how to deal with unfriendly or grumpy customers :

GOD's MAGNIFICENT WORK

Prof. Isaac Asimov had an interesting Research about Human Brains. There are some magnificent reviews from this research :

1. Human Brains has 200 billions cells (as much as the stars in the galaxy)
2. Human Brains could maintain 100 billions bytes of information (equal with 500 encyclopedias)
3. The Speed of human thoughts is 300 miles per hour (it is faster than the fastest train in Japan)
4. Human Brains having more than 100 quintillion link connections (more sophisticated than any newest highest processor in computers)
5. Human has 4,000 ideas in every 24 hours.

(Resource : REMA, 01/03/2009)

What Will We Prepare for Christmas?

What will we prepare for Christmas this year?
As a housewife, maybe we'll start thinking to immediately make pastries to entertain our guests. Not forgetting also, we're starting to unpack the boxes from our storeroom then set up Christmas tree with its tiny accessories & lamps.

While the husbands start to work hard to earn money which purposed for buying desired Christmas Presents for family. They also are making plans of a holiday travel for their family to make them get the best Christmas day ever.

The kids also start to make the Christmas wishes and hope that Santa (or parents) will give them the Christmas Presents as they had wished. Hmmm .. if that's all we gonna do?

Do we realize the true meaning of Christmas?
Have we started to think about LOVE sharing on a Christmas day?
By visiting our poor neighbors whose children were starving and probably be in poor health who can't enjoy or having fun on Christmas as we do. Or we can also visit the forsaken children who beg every day whether it's a rainy or shiny day. We can make them happy with small gifts such as giving them clothes, foods, toys or money.

Do we able to spend our money which had purposed for vacation or buying presents, then in the meantime purposed to give them Christmas' Love? Do we have some little time to visit these small people and share the love of Christ for them?